Overview:

Understanding how members and staff feel about your club is essential to making smart, confident decisions. Our independently run Club Surveys provide your leadership team with clear, honest feedback, giving you the data needed to improve experiences, strengthen communication, and shape your future strategy.

We manage the full process, from survey design to data analysis and reporting, ensuring confidentiality, clarity, and credibility at every stage.

Key Features:

• Member Surveys: Capture feedback on satisfaction, communication, service, facilities, governance, and more. Understand what’s working well and where improvements can be made.

• Employee Surveys: Gain insight into team morale, communication, role clarity, and organisational culture to help improve staff engagement and retention.

• Independent & Confidential: Surveys are conducted and managed entirely by our team, ensuring participants can respond honestly and without influence.

• Professional Survey Design: Questions are carefully crafted to gather meaningful insights, tailored to your club’s context and priorities.

• Comprehensive Reporting: Clear, structured feedback reports highlighting key findings, trends, and actionable recommendations for club committees and management.

• Presentation of Findings: We can present the results to management or committee teams, providing context, interpretation, and advice on next steps.

• Focus Areas for Improvement: We don’t just give you the data—we guide you on what to focus on to drive real change.

Benefits For Your Club:

• Stronger Decision-Making: Make informed, data-led choices that reflect the needs of your members and staff.

• Improved Satisfaction: Understand what really matters to your stakeholders, and act on it.

• Clearer Communication: Use feedback to improve how and what you communicate internally and externally.

• Better Culture & Morale: Employee surveys help you build a more motivated and aligned team.

• Independent Viewpoint: Gain objective insights from a trusted external partner, free from internal bias.

Ready To Learn More?

Unlock the full potential of your golf club with our expert-led Club Audit.
We’ll uncover the opportunities and help you build a roadmap to long-term success.

👉 Contact us today